Returns & Exchanges

At RJ Living, we want you to love your home, which is why we offer a 14-day change of mind return policy on most of our designer furniture and homewares. Please ensure items are returned in their original packaging and unassembled to qualify for a refund or store credit.

1

Check Eligibility

Ensure your item is within the 14-day return window and is in its original, unassembled condition with all packaging intact.

2

Submit a Request

Contact our customer care team via our online portal with your order number and photos of the item to receive a return authorization.

3

Pack and Ship

Securely repack your items and choose between dropping them off at a designated point or scheduling a professional courier collection for larger furniture.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or store credit, minus any applicable shipping and restocking fees.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing